KE as a Giant Hairball?

http://www.line56.com/articles/default.asp?ArticleID=7597

Creativity is crucial to business success. But too often, even the most innovative organization quickly becomes a "giant hairball" - a tangled, impenetrable mass of rules, traditions, and systems, all based on what worked in the past - that exercises an inexorable pull into mediocrity. Gordon McKenzie worked at Hallmark Cards for thirty years, many of which he spent inspiring his colleagues to slip the bonds of Corporate Normalcy and rise to orbit - to a mode of dreaming, daring and doing above and beyond the rubber-stamp confines of the administrative mind-set. In his deeply funny book, exuberantly illustrated in full color, he shares the story of his own professional evolution, together with lessons on awakening and fostering creative genius.